It is our goal to provide you with professional and better quality
of service. Please feel free to contact
with us if you can't find answers in FAQ.
Q:
Why
should I pay you to do what I can do myself?
First, we take care
of everything! Please see our service. Basically you need
to give us the list of your items and pictures only. This
saves your valuable time and is a much more convenient
way to maximize your dollar value! Second, we pay all
fees first and already have the infrastructure in place
to handle the transaction. Third, our experience and reputation
help boost overall bidding which results in a higher final
price than people who go it alone!
Q:
How soon after my item sells can I expect payment from
you?
After we receive payment,
we process and send out payments to you immediately. However,
sometimes it depends on how soon we can get payment from
buyers. Usually, we ask them to arrange payment within
5 days..
Q:
What if my products don't sell?
We will analyze the
reason why your product can’t be sold and make better
proposals. If you want resell your product, you only pay
the exact listing fee. No sale, no charge!
Q:
What kind of information about items should I provide?
Basically you need
to give us the list of your items and photographs only.
Of course the more information you can provide on your
items, the better listing and the better chances of success
will be. Currently some of services, taking pictures and
picking up items, we only offer to residents and businesses
located in Dallas/Fort Worth, Texas.
Q:
Why didn't my item sell?
There
are many reasons. For example, the starting bid price
was too high, it's the wrong time of year or the item
just isn't in demand. Sometimes the answer is not obvious.
Because it’s a buyers' market, demand for certain
items can fluctuate drastically from one day to the
next.